Wayne Garcia GMAC Real Estate Premier Service®

Our Premier Service® guarantees in writing the steps our sales associates will take on behalf of sellers and buyers. "Our Premier Service® program was created following extensive marketing research that revealed what customers really want from a real estate transaction: value and control", said Mark Liesner, broker/owner. "Too many real estate agents don't provide their clients value or control." Wayne Garcia GMAC Real Estate does:

• Since we know that a smooth process is based on trust, the Premier Service® pledge assures delivery on our promise to provide extraordinary customer care. Both the Sales Associate and you, the client, sign an agreement to make this unique relationship official.
• After the transaction is complete an independent third-party company surveys all of our clients and provides us with an assessment, which allows us to improve our service every day.

We recognize that buying and selling a home can be stressful, time-consuming and sometimes overwhelming. How would your real estate experience improve if you had a skilled professional guiding and advising you every step of the way?

The Premier Service® pledge of service excellence means that Wayne Garcia GMAC Real Estate's professional team of Sales Associates assume three important roles:

Trusted Advisor

With specialized knowledge and extensive training, Wayne Garcia GMAC Real Estate Sales Associates will help you navigate your home buying and selling process. We will listen to your goals, and recommend ways to help you achieve them.

Skilled Negotiator

The real estate process requires negotiation of complex issues; Wayne Garcia GMAC Real Estate is committed to working in your best interests. We will help you secure the best possible price, with the most favorable terms, in the shortest period of time.

Expert Facilitator

Wayne Garcia GMAC Real Estate will work to ensure your purchase or sale stays on track and on time. You will receive outstanding customer service, our professional expertise, and be offered other services that can help enhance your result - far beyond the transaction itself.

As trusted advisors, skilled negotiators and expert facilitators, our Wayne Garcia GMAC Real Estate Sales Associates will commit to quality service - in writing. Since we know that a smooth process is based on trust, our Premier Service® pledge assures delivery on our promise to provide extraordinary customer care. Both the Sales Associate and you, the client, sign an agreement to make this unique relationship official.

We want you to understand the process in full, from beginning to end, and stay in regular contact so you are informed at every step. Our sales team can also recommend ancillary home services that will offer clear, added value.

And then, we want to know how we measure up. The Premier Service® program was created with your input. The customer satisfaction surveys help us continually refine our customer focus and maintain high standards.

You deserve a knowledgeable advocate in the real estate process, and Premier Service® is designed to do just that. Because it's about commitment: By partnering with you, listening to your needs and communicating clearly, your home sale or purchase will become exactly what it should be.